Licensed Audi R8 Spyder 12V Battery Electric Ride on Car Remote Control and Receiver

The car comes with a 6 months replacement parts warranty, however this excludes the batteries as these are a consumable item and only come with a 30 day warranty.

This will depend on the model you have but on the box the remote came in will be the instructions on how to pair the remote to the item

The will be a white cover on the positive battery terminal, please remove this and discard then you will see a loose red wire that has a spade connector on the end which is simply plugged onto the positive battery terminal

Yes you can as long as you just use a damp cloth and avoid all electrical components like switches etc

The items should be checked prior to every use to make sure that the item is secure and none of the screws / nuts are loose.  If the item is not going to be used for more than 2 – 3 weeks at a time ten we would recommend that you disconnect the battery to maintain the quality of the battery and prolong its life

Yes the car should be turned off if the item is on charge

Between 8 – 10 hours please refer to the user manual

All of the items will require some assembly from between 45 and 60 minutes on average, we do not send the items assembled due to the items will arrive significantly damaged through the courier system

Again this is hard to say as it depends on the model that has been purchased, the user weight and terrain that the item is used on, but it can be between 2 and 5kph

This is hard to say as it depends on the terrain the item is used on and the user weight which will affect the length of time that the battery will last, as an average we would say about 45 – 60 minutes of constant use

This varies on the model of car but on average between 45 and 60 minutes depending on the competence of the person assembling the item

These are made to order and typically take about 5 working days from the time of order

Licensed means that the item is a genuine item that is endorsed by the manufacturer so we can use their logo’s and trademarks, like Audi or Mercedes,  a non-licensed item will have the style / look of a car but will not have any logo’s or brand names

A pre-order is when we have stock due into us from our factory and we have a date of when it will arrive, you are then able to place an order for that item and then once the stock is with us in the distribution centre we will send the order straight to you.  Payment is taken up front which guarantees the stock for you

Please email us with your order number and images of the damage, we may replace the part if we can or we will need to organise a return so all packaging must be retained for the collection of the item.  The item will need to be boxed and packaged up as it arrived for us to organise this for you

We need to inspect the return prior to a refund or exchange as we need to ensure that the item has been returned complete with nothing missing or damaged unless already advised prior to the return.